How Do I Reset My Password?

To reset your password follow the necessary steps if you are LOGGED IN to your profile. 

  1. Select the "⚙" icon next to the "Edit Profile" button on your profile page
  2. Select the "Reset Password" under Account information
  3. You will be emailed a link to reset your password

Note, your password must contain at least 6 characters and include alphanumeric values. 

To reset your password follow the necessary steps if you are NOT logged into your profile. 

  1. On the welcome screen, tap "LOG IN" 
  2. Under the "Password" field select the
  3. You will be prompted to enter your email address on file and then reset your password

If you need further support, please contact an admin at support@myepra.com 

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us